Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news: ‘What Clients Think 2018’ report
Free download of our 5th annual report. Based on 500 client interviews conducted on behalf of design agencies, this year’s report provides a fascinating insight into the modern client/agency relationship. Free download >>

How to frame your strategic offer and charge for it  Jonathan Kirk will be running this workshop for the Design Business Association on 16th October. Too many design agencies are giving away strategic work. Discover how to package and articulate strategy in the most effective ways. Find out more >>


Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
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