Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news: 'What Clients Think 2016' report - This report is now available as a free download and is based on 435 client interviews conducted on behalf of design agencies. A fascinating snapshot
of the client/agency relationship.

Download the report here >> Download the report here >> (1397 KB)

How to punch above your weight - Jonathan Kirk will be running a half-day workshop for the Design Business Association on 21st March. The workshop addresses how small and medium sized agencies can compete effectively and win against big agencies.. Find out more >>


Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
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