Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news:  'What Clients Think 2019/2020' launch  The 6th annual report, based on over 500 client interviews, will be launched on 27th November. A half-day Design Business Association seminar with guest speakers will mark the occasion.Find out more…

‘What Clients Think 2018’ report   Free download of our 5th annual report. Based on 500 client interviews conducted on behalf of design agencies, this year’s report provides a fascinating insight into the modern client/agency relationship. Free download…


Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
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