Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news:  Make your website work harder?  Jonathan Kirk will be running an online workshop for the British Institute of Interior Design on 13th January. Get some expert insight into how design websites and client expectations are changing. Find out more...

'What Clients Think 2019/2020'  Free download of our 6th annual report based on 525 client interviews conducted on behalf of design agencies. The definitive snapshot of the client/agency relationship. Free download...



Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
  • Client surveys
  • Business development strategy
  • Business differentiation
  • Pitching
  • Brand strategy
  • Training & workshops