Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news:  What do your clients need?  Jonathan Kirk will be running a DBA webinar session on 23rd April. Learn how to strengthen your client relationships during this period of uncertainty. Find out more...

Positioning your agency  Jonathan Kirk will be running a Design Skillnet webinar session for Irish agencies on 30th April. Are you ready to hit the ground running as the new reality emerges? Whether you need to refine your positioning or do a complete pivot, this webinar will address the key considerations. Find out more...

Mastering the client relationship  Jonathan Kirk will be delivering a 2 part virtual workshop on 21st and 28th April. This is hosted by Design Skillnet in Dublin for Irish agencies. Find out more...

'What Clients Think 2019/2020'  Free download of our 6th annual report based on 525 client interviews conducted on behalf of design agencies. The definitive snapshot of the client/agency relationship. Free download...

 






 

Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
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