Client surveys: We conduct hundreds of client interviews on behalf of marketing services agencies and professional services firms. Find out how a Client Survey can benefit your business...

Latest news:  'What Clients Think 2019/2020' 
Free download of our 6th annual report based on 525 client interviews conducted on behalf of design agencies. The definitive snapshot of the client/agency relationship. Free download...

'What Clients Think'  Jonathan Kirk will be speaking at a breakfast seminar in Dublin on 11th February, hosted by Design Enterprise Skillnet. He will be exploring key insights for agencies from the latest ‘What Clients Think’ report. Find out more...

'New thinking for new business'  Jonathan Kirk will be speaking at an event in Leicester on 12th February, hosted by the Design Business Association. Find out how you can attract those bigger and better clients. Find out more...



Up to the Light expertise:

The Client Survey conducted by Up to the Light was a very effective way of gauging client perceptions. The independent nature of this exercise, together with Jonathan’s experience at conducting these interviews, ensured that we got valuable insights. As well as providing informative feedback, he was particularly good at seeing across the interviews and relating them to our overall business. David Wright, Marketing Director, Dalziel and Pow
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