
Sharpen skills and make a real difference to business performance
We provide bespoke training and workshops for agencies across a range of important subjects. These are either face to face or online. We have also run workshops and webinars for the Design Business Association over a 10 year period, as well as for Agency Hackers, the British Institute of Interior Design, Design Skillnet in Ireland and IAPI (the Institute of Advertising Practitioners in Ireland).
Our training and workshops benefit from a client-side perspective. As the leading provider of client surveys to agencies, we have extensive, ongoing knowledge of clients’ concerns and expectations. These insights are integrated into our training.
Our workshops are tailored to your needs, never generic. All our training modules and workshops are firmly rooted in reality, imparting practical skills that people can put into practice the next day.
Our most popular workshops:
- Winning pitches
Maximise your chance of winning with practical tips and techniques - Client development
Structures and processes to unlock the potential of your clients - World class client service
Learn the measures that help build trusted partnerships with clients - Presentation skills
Master the skills that will help you and your work shine in front of clients - Negotiation skills
Bring confidence and acumen to your fee negotiations with clients - Time management
Make a real difference to agency productivity - Business development
Define achievable and effective routes to agency growth - A sharper positioning
Rise above generic messages and articulate your agency’s most motivating difference - Translating the brief
Learn how to translate the client’s brief into something that can truly steer and inspire a creative team - Thought leadership
Redefine your approach with marketing content that really stands out
What our clients say

Aileen Dempsey
Executive Director
Design Skillnet

Steve Pearce
Client Services Director
Imagination
Clients were asked to self-video during lockdowns so video quality is variable
Sign up for our newsletter
Latest news
Summary of our 2026 ‘What Clients Think’ report
An excellent article that summarises some of the key points in this year’s ‘What Clients Think’ repo…
Read more2026 ‘What Clients Think’ report
Download our latest ‘What Clients Think’ report. It’s based on 700 client interviews conducted on be…
Read moreWhen being responsive isn’t enough
Our new ‘What Clients Think’ report reveals that 64% of clients are asking agencies to be ‘more as…
Read more